Keep customers confidently informed
Give customers a clear view of inspection findings, approvals and service stages from their own phone.
Customers scan one QR code to follow their vehicle’s progress, approve findings and stay informed without calling your team for updates.
Vehicle update
Scan to follow HeadrestMade for every kind of vehicle service business
Give customers a clear view of inspection findings, approvals and service stages from their own phone.
Customers can review quotes and inspection findings and clearly approve or request changes for any additional work from their phone, helping your team move forward faster with full visibility.
Send helpful text notifications when new findings are added, approvals are needed or the vehicle is ready for collection.
No forced migration and no disruption. Create a customer session, share the QR and continue using your existing billing or workshop software.
A light, focused workflow your service team can start using without changing how the entire business runs.
Add the vehicle and customer details, select the vehicle type and assign the technician.
The customer scans once and receives a clean mobile view of the service progress.
Publish inspection findings, service stages and SMS alerts so customers always know what is happening.
Try Headrest in your real service environment. Continue only when your team and customers feel the difference.
A lean digital layer for service centres getting started.
Built for faster, clearer customer communication.
Tell us a little about your service or repair centre. We will help you start the free trial with a setup that fits your operation.